We have identified the main tasks which we believe are necessary to address the clients requirements, these activities have been addressed in our practices and quality management system, below we summarise these activities, on the next page, attach our Quality Policy.

• Project management - ensuring that studies are focused and comprehensive, and that there is an efficient exchange of information between the e+p team and the client engineers and operations team. This will be critical to producing quality work on time. Strong project management will play a key role in all activities.
• Situation review - all studies will commence with a situation review, to ensure a full team briefing, this may take the form of meetings, desktop surveys and field visits as well as other sources. Accessing pertinent client data and personnel quickly will enable the objective to be efficiently clarified and allow the full scope of the study to be determined.
• Scoping - our past experience and management systems maintain that all studies must be fully developed and agreed by all parties prior to commencement, areas of definition include documentation to be produced, schedule of study, manhour estimate or CTR definition, client approval cycle, audit schedule, risk identification and agreement.
• Planning - it is e+p's intention that all work conducted on a clients behalf is performed to meet the clients requirements and that an open, co-operative approach to all work is instituted at the outset. Constant contact with the client responsible engineer and will be encouraged, where operational input is required this will be sought prior to the production of each plan. Each plan will identify the schedule for design work, documentation to be prepared, together with flags identifying any client input or operational support required.
• Project management and reporting - weekly progress reports will be available to the client, if required. These reports will indicate progress against individual CTR's, including a narrative; manhours used and estimated manhours to go. The intention is to provide clients with regular, comprehensive update of progress and associated costs, in due course the e+p web site will provide a restricted client access area where live cost and progress data will be available.
• Documentation presentation for comment - detailed reports will be produced at the conclusion of each piece of work. e+p will actively encourage client inclusion in discussion throughout about all work conducted on their behalf in order to reduce the comment cycle.
• Design comment cycle - the formal document approval cycle will be in accordance with e+p procedures.
• Design approval - formal approval will be sought from the client responsible engineer prior to implementation of any CTRs or any recommendations for further work. It is important to both e+p and the client that all projects are closed out to the satisfaction of both parties and projects will not be considered complete until our client is satisfied.
• Construction advice - e+p will generally seek to include constructability issues into all the work conducted on our client's behalf. e+p are mindful of the fact that the facilities under review may be producing facilities and that modifications could be implemented whilst the plant is operating. e+p will include the client construction team is any ongoing discussion, but are also able to call upon associates for advice.
• Commissioning management - e+p are able to provide expert commissioning advice. We can supply an experienced commissioning team and will produce comprehensive commissioning procedures, operating procedures and commissioning management as required by the client. In addition we would propose to document fully the existing scheme of examination if required by the client, preparing the associated discipline and process pre-commissioning and commissioning methodologies for approval.
• Documentation completion and retention - e+p will maintain records for 3 years, as per our study filing retention procedures; quality control documentation will be retained for 5 years.